Job Description
Job Description
Key Responsibilities•
Provide technical support to internal users (L1/L2 support – hardware, software, network).
• Install, configure, and maintain workstations, laptops, printers
• Support Windows/Linux/macOS environments and troubleshoot system issues.
• Manage user accounts and permissions in Active Directory and Google Workspace.
• Monitor and maintain LAN/WAN, Wi-Fi networks, and VPN connections.
• Assist in server maintenance, system updates, and patch management.
• Perform system backups and data recovery tasks.
• Maintain IT asset inventory and documentation.
• Support network and system security (antivirus, firewalls, access control).
• Collaborate with senior IT staff on infrastructure upgrades and IT improvement projects.
• Ensure IT policies and standards are followed across the organization.
Qualificatio...