Job Description
We are seeking a proactive and tech-savvy IT Administrator to manage and maintain the café’s digital infrastructure. This role will oversee all IT-related systems including POS platforms, customer engagement technology, security systems, and networking. The ideal candidate is both technically skilled and customer-focused, capable of troubleshooting and resolving issues in a fast-paced, hospitality-driven environment.
Key Responsibilities
- Maintain and support all IT systems including POS, Wi‑Fi, digital displays, payment processing, and reservation platforms.
- Ensure data security, perform regular backups, and manage user access and permissions.
- Install, configure, and maintain hardware (workstations, printers, scanners, routers) and software.
- Monitor system performance and troubleshoot issues as needed with minimal downtime.
- Collaborate with vendors and service providers for IT support, equipment procurement, and system upgr...