Job Description
Key Responsibilities
Administer and manage the Microsoft 365 tenant , including:
- User account provisioning, modification, and deactivation
- License assignment and usage monitoring
- Security groups and distribution lists
Manage Exchange Online , shared mailboxes, email policies, and archiving
Support Microsoft Teams, SharePoint Online, and OneDrive access and permissions
Implement and maintain security best practices (MFA, Conditional Access, password policies)
Monitor Microsoft 365 service health and coordinate issue resolution
Provide day-to-day IT support for desktops, laptops, printers, scanners, and mobile devices
Install, configure, and maintain Windows and macOS systems
Manage onboarding and offboarding of employees (devices, ac...