Job Description
Join MUFG Investor Services as an IT Application Support Analyst specializing in Flexcube and banking applications. This full-time position offers a dynamic role in technical support and application management.
As a key part of the IT team, you’ll work on core banking solutions, providing critical Level 2 support while interacting with vendors to resolve technical issues. Your experience will be pivotal in managing both internal and vendor applications as you document procedures and coordinate across departments. A solid banking background will aid in linking IT solutions to business needs effectively.
Key Responsibilities:
• Address Level 2 incidents for core banking applications
• Liaise with vendors for customization and technical fixes
• Document IT and user procedures in Confluence
• Support project managers in core banking initiatives
• Engage in testing for system updates and releases
Requirements:
• Degree or diploma in IT discipline preferred
• 5+...
As a key part of the IT team, you’ll work on core banking solutions, providing critical Level 2 support while interacting with vendors to resolve technical issues. Your experience will be pivotal in managing both internal and vendor applications as you document procedures and coordinate across departments. A solid banking background will aid in linking IT solutions to business needs effectively.
Key Responsibilities:
• Address Level 2 incidents for core banking applications
• Liaise with vendors for customization and technical fixes
• Document IT and user procedures in Confluence
• Support project managers in core banking initiatives
• Engage in testing for system updates and releases
Requirements:
• Degree or diploma in IT discipline preferred
• 5+...