IT APPLICATION SUPPORT OFFICER

Key missions

The main missions are :

• Ensure system stability and run continuity for the full system (services, batches, etc running in Europe or Singapore)
• Administrating vendor-based trading platform (Accesses, Order Routing, Limits, Broker connections, etc.)
• Provide support to the users on the application perimeter: Pre-trade/Pricing Trade Life Cycle Post Trade/Greeks/ /Valo.
• Share relevant information with support and development teams in Paris & Brussels

• Production monitoring
  
  • Monitor the global IT platform and execute the associated action when alerts are raised.
  • Process (analyze, solve, document) incidents.
  • Coordinate incidents resolution with Paris teams when necessary (for instance with infrastructure teams or on-duty people)
  • Maintain monitoring systems and continuou...