💼 Full-Time Position

IT Application Supt & Monitoring Analyst at Vodafone Ghana

🏢
Confidential
📍 Ghana, Ghana, Ghana
📍
Location
Ghana, Ghana
📅
Posted
June 27, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Role Purpose

Responsible for the delivery of a highly available service underpinned by proactive monitoring leveraging tools such as Nagios, OEM and End-User Experience tools.

Also responsible for support, maintenance, configuration and administration of all business support systems across the Enterprise.


Role Responsibilities

  • Responsible for the BSS monitoring tools (work with system owners to setup various system parameters for monitoring)

  • Responsible for monitoring of all BSS solutions performance and total health to ensure maximum availability

  • Ensure services are available as defined by SLA

  • Work proactively and smart to avoid service interruptions, however, where interruptions occur, work assiduously to ensure services are resolved within SLA

  • Drive a cultural change towards innovation, speedy solutions and operations in line with Agile and DevOps

  • Support project teams...