💼 Full-Time Position

IT- Applications Support

🏢
Confidential
📍 Mumbai, Maharashtra, India
📍
Location
Mumbai, India
📅
Posted
June 03, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Roles & Responsibilities:

  • Manage Level 1 and Level 2 support for applications

  • Diagnose and resolve application issues raised by users within defined SLAs

  • Maintain documentation of common issues and solutions in the knowledge base

  • Coordinate with vendors and internal teams for escalations and fixes

  • Assist with software rollouts, upgrades, and patches

  • Conduct training sessions for end-users when needed

  • Monitor application performance and generate periodic health reports

    • Location:

    Mumbai

    Branch:



    Experience:

    4 - 6 years


    Salary Range:

    As per industry standard


    Functional Area:

    Other


    Employment Type:

    Permanent


    Desired Candidate Profile:

  • 4 - 6 years of experience i...