Job Description
IT Assistant ($2500 to $3000) Responsibilities
- Providing applications support to end users, e.g., MS Office, Windows, Glovia.
- Creating report templates and customizing Glovia.
- Primary support for email administration: user creation, password assignment, and user training on email usage.
- Assigning User ID and Passwords to determine security level for all applications.
- Providing secondary support to Helpdesk & End User support in PC, laptop, hardware and software.
- Problem troubleshooting and developing solutions for application issues.
- Providing basic training to users for applications (e.g., Glovia, Endpoint, VPN, O365).
- Purchase Requisition creation, liaising with vendors and managing vendor relationships.
- Assisting IT Manager in Project Management, IT documentation, etc.
- Completing ad‑hoc tasks as delegated by IT Manager.
- Traveling to MS site for on‑site support...