Job Description
On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time
Job Description
Key Responsibilities
Technical Support
- Provide first-level support for hardware, software, and network issues.
- Assist end-users with setup, configuration, and troubleshooting of devices (desktops, laptops, printers, etc.).
- Document and track support requests using a ticketing system.
System Maintenance and Monitoring
- Monitor IT systems and networks to ensure performance and security.
- Perform routine maintenance, updates, and patches on software and hardware.
- Assist in the installation and configuration of IT equipment and software applications.
Network Management
- Support the management of local area networks (LAN) and wireless networks.
- Ensure network connectivity and performance through monitoring and troubleshooting.
- Assi...