Job Description
IT & AV Support Technician (1st Line)
Location: Sywell, Northamptonshire
Full‑time | On‑site
Job ref: IT001 | Closing date: 30th June 2026
About the role
As an IT & AV Support Technician (1st Line) at Elevations, you will be the first point of contact for day‑to‑day IT and technical support. Based in our Sywell office, you will help ensure systems, devices, and office technology run smoothly and reliably, supporting colleagues across the studio and wider office. Your work will directly impact how effectively teams collaborate, communicate, and deliver for clients. You will work closely with an external IT consultancy to handle more complex server, network, and security matters, escalating issues as needed.
What you’ll be doing
- Provide 1st line IT support, resolving technical issues and identifying when escalation is required.
- Support colleagues with everyday IT queries (devices, printers, connectivity, ap...