Job Description
Job Summary
We are seeking an IT Business Analyst to support and enhance our WLC technology ecosystem, primarily focusing on the MyMA platform and IPAC Access Control System across multiple dormitory sites. The role involves requirement gathering, stakeholder coordination, project management, and bridging business needs with IT solutions.
Requirement Collection & Analysis
Gather, document, and analyze business requirements from stakeholders for MyMA and IPAC systems
Conduct workshops, interviews, and surveys to elicit user needs
Translate business requirements into functional specifications and user stories
Create process flow diagrams, use cases, and wireframes
Maintain a requirements traceability matrix
System Management – IPAC Access Control
Coordinate enhancements and maintenance of the IPAC system across dormitory sites