Job Description
IT Support Engineer - Contact Centre
Location: Paarl
Salary: R14,000 to R20,000 per month based on experience
Job Description
Our client is looking for a talented and enthusiastic candidate to join their team for the IT Support - Tier 2 Desktop Support Engineer position.
Candidates should be willing to work shift hours (24/7) and have their own means of transportation.
Seeking candidates from Paarl and the surrounding areas in close proximity to Paarl.
Duties & Responsibilities
- Ensure that all calls and tickets are answered and resolved within the Company SLA agreement.
- Regularly check and update all calls and tickets.
- Act on reassigned calls and tickets accordingly.
- This is a client-facing on-site position. Successful candidates will be required to report daily to site; this is NOT a remote or work from home post.
- The position is based i...