Job Description
Location & Work Mode
Cape Town, South Africa | Posted on 14/10/2025
As a member of our team, you'll have the opportunity to work with various technologies and provide exceptional service to our customers. The role will eventually become a Cape Town office-based (Century City) - for now, it will be remote. Only apply if you are looking for a long-term role/team you can grow with and are happy to move into the office in the near future as the team grows in Cape Town!
Most calls are being taken via phone and email, using remote support tools to provide First Contact Fixes and escalating Higher-level tickets to the UK and Spain-based Support teams. With 12-hour shifts on a 4-day on, 4-day off basis, you'll have plenty of time to recharge and pursue your interests outside of work. With onboarding and The first month, being Monday to Friday, 9 AM to 5 PM, you'll have plenty of time to settle into your new role. With us, you will have the chance to work with a ...