Job Description
Responsibilities:
Provide technical support via phone, email, or onsite for security systems.
Troubleshoot and resolve software or hardware issues promptly.
Maintain strong product and application knowledge to deliver effective client solutions.
Conduct in-house product testing and perform quality checks.
Provide software training to clients after installation.
Ensure smooth project presentation and handover.
Identify, recommend, and procure products to improve efficiency.
Handle any other ad-hoc duties as assigned.
Requirements:
Diploma or Degree in Computer Science, Information Technology, or equivalent.
Minimum 2 years of IT/network experience knowledge in CCTV or Biometric Access Systems is a plus.
Strong communication skills to work effectively with c...