Job Description
About The Company
Hong Ye Group Pte Ltd is a leading organization specializing in professional cleaning and facility management services in Singapore. With a strong commitment to excellence, innovation, and customer satisfaction, the company has established itself as a trusted partner for businesses across various industries. Hong Ye Group Pte Ltd values its employees and fosters a collaborative and growth-oriented work environment.
Job Responsibilities- Application & System Support (Primary Focus)
- Act as the main point of contact for all in-house application issues and user support.
- Troubleshoot, perform root cause analysis, and resolve system/application issues; elevate when required.
- Monitor system performance and ensure applications run smoothly and reliably.
- Manage and track support tickets, ensuring timely resolution based on SLAs.
- Support application deployments, patches, and upgrades. ...