Job Description
Overview
We are seeking a proactive and tech-savvy IT Support Executive to provide end-user support and ensure smooth day-to-day IT operations across hardware, software, and network systems. This role is ideal for someone who enjoys troubleshooting, improving systems, and contributing to digital transformation through automation and application support.
Key Responsibilities- Provide first-level helpdesk support, troubleshooting hardware, software, and network issues
- Install, configure, and maintain IT systems, applications, and user devices
- Support network connectivity, system performance, and resolve technical issues promptly
- Manage user accounts, access rights, and password resets
- Ensure IT security, antivirus protection, and data backup processes are in place
- Maintain IT asset inventory, including hardware, software, and licenses
- Provide remote support to offsite users and assist with mobile ...