Job Description
Overview
ALTEN MÉXICO is seeking a knowledgeable IT Facilities Management / On-Call Engineer to join our dynamic team. You will play a critical role in managing our IT infrastructure and facilities, ensuring that technological resources are maintained, efficient, and secure. As an On-Call Engineer, your responsibilities will involve troubleshooting and resolving technical issues that occur in a timely manner, while providing exceptional support to our internal teams and clients.
Responsibilities
- Monitoring and managing IT facilities including servers, workstations, and network devices
- Providing on-call support, responding to incidents and technical queries outside of normal operating hours
- Ensuring compliance with IT policies, procedures, and best practices
- Performing routine maintenance and upgrades on IT equipment
- Assisting with the setup of new technologies and facilities as needed
- Collaborating with IT...