IT Field Support Specialist

IT Field Support Specialist
Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD+USA)





Description

SynergyECP has an opening for an IT Field Support Specialist to support our end-user community by providing Tier 2 and Tier 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment.


Daily duties include:

+ Conducts site surveys

+ Assesses and documents current site configuration and user requirements

+ Analyzes existing requirements and prepares specifications for hardware acquisitions

+ Prepares engineering plans and site installation Technical Design Packages

+ Develops hardware installation schedules

+ Prepares drawings documenting configuration changes at each site

+ Prepares site installation and test reports

+ Configures computers, communications devices and periphe...