Job Description
Key Responsibilities:
- Design and implement comprehensive IT governance frameworks aligned with industry standards
- Develop IT policies, procedures, and standards across the organisation
- Create governance metrics and key performance indicators (KPIs)
- Ensure alignment between IT strategy and business objectives
- Monitor compliance with IT-related regulations
- Conduct IT risk assessments and develop mitigation strategies
- Oversee IT audit activities and coordinate with internal/external auditors
- Manage IT compliance reporting and documentation
- Develop and monitor IT performance metrics and dashboards
- Conduct IT service level agreement (SLA) reviews and assessments
- Identify opportunities for IT process improvements and automation
- Standardise IT service delivery processes across business units
- Implement change management procedures for IT systems and process...