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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Responsibilities
- Response to Ticketing system, constant review and follow up to ensure all ticket response based on priority.
- To reduce system down time, understand the outlet request and resolved and make sure it is not repeating again.
- Responsible, installation and maintenance of all IT Hardware, infrastructure, and services.
- Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
- Providing support, including procedural documentation and relevant reports.
- Following diagrams and written instructions to repair a fault or set up a system.
- Supporting the roll‑out of new system and applications.
- Working continuously on a task until completion (or referral to third parties, if appropriate).
- Review diagnostics and assess the functionality and efficiency of systems.
- Determine rationale and methods for upgrading company network software pr...