Job Description
As an IT Helpdesk & Security Engineer at SEGA Europe Ltd, based in Sports Interactive (Stratford), you’ll be the first line of technical assistance, keeping the studio shipping out great games. You’ll also help act as the first line of defence when a phishing email, dodgy download, or compromised endpoint tries to crash the party. It’s the best of both worlds: classic IT helpdesk meets hands‑on security engineering, rolled into one. Your mission: deliver exceptional white glove support, work shoulder‑to‑shoulder with the Cyber Security team to triage and investigate incidents on endpoints, and keep SEGA’s technology smooth, secure, and ready for whatever the next release throws at it.
Working Model: On‑site (5 days per week)
Location: Here East, Queen Elizabeth Olympic Park, London, E15 2GW
Key Responsibilities
- Monitor and respond to incoming incidents and service requests in a timely manner.
- Deliver technical support across multi...