Job Description
IT Helpdesk Support Executive
Our client is currently hiring for the position of IT Helpdesk Support Executive
Responsibilities:
• Diagnose and resolve issues related to desktops, laptops, printers, scanners, mobile devices, and peripherals
• Assist users with account setup, password resets, and access permissions
• Basic troubleshooting of LAN, Wi-Fi, VPN, and network connectivity issues
• Install, configure, and maintain of IT equipment
• Provide periodic reports on issues, trends, and resolutions
• Assist in applying OS and application patches and antivirus updates