IT Incident & Service Operations Specialist

UPPER SPRING CONSULTING PTE. LTD. is looking for an experienced Associate Specialist in Customer Service based in Singapore. The role involves providing operational support for customer IT infrastructure and data center environments. Responsibilities include incident management, troubleshooting, and maintaining service documentation. Candidates should possess a diploma or degree in a relevant field and have 2–3 years of experience in technical support or service operations. The company offers a dynamic work environment focused on customer satisfaction and service continuity.
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