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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Basic Responsibilities:
- Quoting clients (Pastel) – get pricing from various vendors and distributors
- Create purchase orders (Pastel) & Invoice
- Organize for stock to be delivered to clients
- Client queries / requests (email and telephonic)
- After sales service
- Faulty hardware – track supplier, check warranty and arrange return, testing, replacement / credit
- Manage client’s expectations on back orders and follow up with suppliers
- Month End Technical Adhoc billing
- Provide customer with statements and follow up on payments
- Assist with planning and running of marketing events
- Manage office accounts and internal office requirements
- Follow up on all annual renewals and maintain renewal calendar (Software & Hardware Renewals)
- Place and track direct end user deliveries by Suppliers
Soft Skills & Experience: