Job Description
Responsibilities
• To be fully in charge of the IT infrastructure of the Hotel
• Manages, Maintains & troubleshooting of all related hardware & software
• Coordinating maintenance and troubleshooting of all the MICROS Applications and hardware
• Assisting in maintenance of the Leased circuits and coordinating with service providers for troubleshooting and other technical issues regarding the services
• Providing Technical support to all IT resource users in the Hotel
• Ensure that the Backups and taken & stored properly
• Ensure all job-related documents maintained properly
• Keeps the management well-informed of the status of the IT infrastructure and recommends corrective actions
• Maintain correct levels of authorization & security of all the USer Accounts in the IT resource
• Implement and follow-up the Policies & Procedures and SOPs for the IT Department
• Improves user ability to use t...