Job Description
IT Coordination & Project Support
- Assist in defining IT strategy aligned with business objectives.
- Coordinate IT projects and ensure timely delivery in collaboration with stakeholders.
- Support the deployment and functional validation of new IT solutions.
- Ensure proper maintenance of applications and systems, with external support when needed.
Governance & Compliance
- Implement IT governance processes to ensure system quality and compliance.
- Maintain IT policies and ensure adherence across the organization.
- Support regulatory compliance efforts (e.g., GDPR, cybersecurity standards).
- Participate in IT audits and follow up on recommendations.
User Support & Incident Management
- Supervise incident handling and support requests to ensure service continuity.
- Analyze support metrics and...