Job Description
IT Manager
A growing healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, support services, systems maintenance, infrastructure performance, and end-user technology support.
This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled tools. The ideal candidate has strong technical troubleshooting experience, leadership ability, and a practical understanding of healthcare technology environments.
Key Responsibilities
- Manage IT help desk operations and support ticketing system
- Oversee hardware, software, systems, and user-support processes
- Support network, infrastructure, and endpoint performance
- Troubleshoot technical issues across departments
- Maintain IT do...