💼 Full-Time Position

IT Monitoring & Event Management Leader

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Tundra Technical Solutions
📍 toronto, on, Canada
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Location
toronto, Canada
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Posted
June 04, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Drive IT infrastructure excellence as the Monitoring & Event Management Lead at ServiceNow. This senior position is focused on enhancing system performance and overseeing event management initiatives across the enterprise.

You will lead efforts in implementing and optimizing ServiceNow’s monitoring capabilities. Your influence will shape strategies while managing stakeholder relationships to meet the organization’s evolving IT demands, ensuring a seamless modernization journey.

Key Responsibilities: • Lead the IT infrastructure monitoring & event management team • Manage the transition from existing tools to ServiceNow solutions • Integrate third-party monitoring tools with ServiceNow effectively • Develop monitoring dashboards and reports for insights • Oversee team supervision, coaching, and performance evaluations

Requirements: • Significant experience in IT infrastructure event management • Expertise in ServiceNow Event Management configuration • Knowledg...