💼 Full-Time Position

IT Onsite OSS Support (Desktop/Network/EUC)

🏢
EIL Global
📍 hamilton, waikato, New-Zealand
📍
Location
hamilton, New-Zealand
📅
Posted
June 08, 2026
⏰
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Role

OSS support (Desktop/Network/EUC)

Duration

Starting immediately till 17th Jun 2026

Model

Full day support (Mon-Fri During Business Hours)

Experience

3+ Years

Key Responsibilities

  • Troubleshoot Windows 10/11 OS, hardware, and software issues
  • Install, configure, and support desktops, laptops, and peripherals
  • Provide onsite and remote end‑user support
  • Support Microsoft 365 applications including Outlook, Teams, OneDrive, Word, and Excel
  • Handle Active Directory tasks such as password reset, account unlock, and group management
  • Troubleshoot LAN/Wi‑Fi/VPN and basic network connectivity issues
  • Configure and support printers, scanners, webcams, headsets, and USB devices
  • Support AV/Meeting room devices including Microsoft Teams Rooms and conference systems
  • Manage incidents and service requests through ServiceNow/Jira/Re...