Job Description
Job Title: IT Onsite Support Engineer
Location: Edmonton, AB
Duration: 12 Months
Responsibilities
- Create, Receive, Monitor, Maintain and Resolve work tickets
- Imaging, Setup, and Support of computer(s), monitor(s), mobile device(s)
- Maintain on-site presence at designated service locations to support end users
- Software installation, support and make sure it is compliance with client standards
- Perform pro-active and on-demand health check of IT systems including, but not limited to: printers, copiers, fax machines, scanners, and video conference equipment
- Training end users on how to operate office automation equipment as requested
- New hire orientation including show user how to work on IT assets daily basis, debrief client policy(s) such as security policy, usage etc
- Hardware platform troubleshooting and management
- Software platform troubleshooting and managemen...