Job Description
ITAC Solutions is looking for an IT Operations Administrator to serve as the primary hands‑on internal IT resource for our growing organization. This is an opportunity for someone who enjoys a mix of hands‑on technical support, systems administration, problem‑solving, and operational improvement.
What You’ll Do
- Serve as first point of contact for employee technology needs across all offices and remote staff (Tier 1/Tier 2 helpdesk)
- Administer and maintain our Microsoft 365 environment — Entra ID, Intune, Exchange, SharePoint, Teams, identity/access, and licensing
- Manage user accounts, devices, permissions, and security access — including full onboarding and offboarding of employees
- Handle hardware procurement, setup, and lifecycle management, including remote employee device provisioning
- Maintain printers, peripherals, Wi‑Fi, and on‑site network infrastructure
- Help maintain cybersecurity best practices, bac...