Job Description
Your mission
Your Mission
Provide day-to-day end-user IT support and troubleshooting
Manage device provisioning for new hires and offboarding processes
Administer Mobile Device Management (MDM) and endpoint security policies
Maintain IT asset management (Snipe-IT) as the source of truth for hardware inventory
Manage hardware procurement and lifecycle planning
Support identity and access management for internal systems
Maintain documentation and runbooks for IT processes
Compliance & Security
Support ISO 27001 endpoint controls and documentation
Ensure encryption, OS compliance, and patch management across devices
Conduct periodic access reviews
Support audit preparation and evidence collection
Business Operations Support