Job Description
Sacred Byte is a Berlin-based managed security services provider. We deliver secure IT infrastructure and compliance-ready cybersecurity for companies handling sensitive data—making enterprise-grade protection accessible to small and mid-sized organisations through smart administration and open-source solutions.
We're building a distributed team and looking for a reliable, curious technician internationally to help us keep client operations running smoothly while developing your security expertise.
Tasks
You'll handle day-to-day IT operations for our clients and contribute to internal security projects:
- Provision and manage users, groups, and licences in Microsoft 365 or Google Workspace
- Onboard laptops (Windows/macOS) into MDM and coordinate remote device handovers
- Triage first-line support tickets (password resets, access requests) and escalate complex issues
- Run weekly maintenance checks: patch...