Job Description
We are seeking a responsible and detail-oriented Operations Monitoring Assistant to support a short-term project at our customer's site in Singapore. The successful candidate will be responsible for monitoring operational systems, capturing and escalating alerts, preparing reports, and providing general administrative support.
Key Responsibilities- Monitor operational systems and dashboards at the customer site.
- Track and record system alerts and incidents.
- Escalate alerts and issues to designated stakeholders via email.
- Extract and compile data from Microsoft Excel spreadsheets.
- Prepare monthly reports on alerts, incidents, and operational issues.
- Perform ad-hoc administrative and operational duties as assigned.
- Maintain accurate records and ensure timely reporting of issues.
- Minimum ITE qualification.
- Basic computer literacy and familiarity with Mic...