Job Description
IT Operations Senior Analyst | Makati | Morning | Full Onsite
Job Openings IT Operations Senior Analyst | Makati | Morning | Full Onsite
About the job IT Operations Senior Analyst | Makati | Morning | Full Onsite
Job Responsibilities:
- Supports the operation of ticket dispatching and chat support
- Management and Administration of ManageEngine Service Desk
- Handles all projects/enhancement of other service desk (Support Service Desk)
- Handles different tasks related to IT governance and compliance
Qualifications:
- Bachelor's degree holder in IT, Information Systems, Computer Science, Computer Engineering or related courses
- Knowledgeable in ManageEngine Service Desk Plus
- With knowledge in key technologies (e.g. Microsoft 365)
- Preferably knowledgeable in any ticketing system (ManageEngine, Service Now) platform
- Preferably ITIL certi...