💼 Full-Time Position

IT Operations Support Analyst

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BGIS
📍 Derby, England, United Kingdom
📍
Location
Derby, United Kingdom
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Posted
May 28, 2026
⏰
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

IT Operations Support Analyst

Location: Derby, Alfreton


Hybrid working (after training period 4+1).


Are you an experienced IT Support Engineer looking for your next challenge? We're looking for a talented 1st & 2nd Line IT Support Engineer to join our Global company with an office based in South Normanton. You'll deliver high-quality technical support across Office 365, Windows 10/11, Intune, Azure, networking, and hardware systems - ensuring users receive excellent service every time. 


This is an exciting opportunity for someone who enjoys troubleshooting, problem-solving, and helping people get the best out of their technology. 


Key Responsibilities for the role of IT Support Engineer: 

  • Provide 1st and 2nd Line IT support via phone, remote tools, and ticketing system. Diagnose and resolve issues across hardware, software, Office 365, Windows 10/11, Intune, and Azure. 
  • Troubleshoot problems rela...