Job Description
Overview
IT Ops Analyst (Support) role at 1Password. You’ll be the go-to person for making technology work smoothly. Reporting to our IT Ops Manager (Support), you’ll support teammates with timely, thoughtful help—whether it’s resolving support tickets, improving workflows, or proactively finding ways to make internal tools more efficient. You’ll work across teams to ensure everyone can focus on what they do best, knowing their tech experience is secure, reliable, and well-supported.
This is a remote opportunity based in the UK.
What We're Looking For
- 2-5 years of experience in an IT role within a remote-first, SaaS-driven environment using macOS and/or Windows. (Mixed OS and SAAS environment.)
- Demonstrated success adapting to change and maintaining service excellence in fast-paced, high-growth companies.
- Experience with scalable ticketing systems including automated workflows and integrations to other systems. <...