Job Description
It Problem Management Manager
**Requisition ID:** 248650
**Employee Referral Program – Potential Reward:** $0.00
We are committed to investing in our employees and helping you continue your career at Scotiabank.
**_Purpose_**
Facilitates all Problem Management Processes.
**Accountabilities**
The IT Problem Manager will:
+ process and tools to support adoption of the problem methodology required by a project, initiative or steady state to resolve an issue.
+ Facilitate and support problem communication and forum efforts
+ Facilitate and support the design, Facilitate in the development, refinement, and execution of all problem management processes.
+ Responsible and/or chair the problem management review (major & 911 incident) processes throughout the Enterprise.
+ Responsible and /or chair post-mortems providing the identification & publication of root cause for incidents along with placing measures t...
**Requisition ID:** 248650
**Employee Referral Program – Potential Reward:** $0.00
We are committed to investing in our employees and helping you continue your career at Scotiabank.
**_Purpose_**
Facilitates all Problem Management Processes.
**Accountabilities**
The IT Problem Manager will:
+ process and tools to support adoption of the problem methodology required by a project, initiative or steady state to resolve an issue.
+ Facilitate and support problem communication and forum efforts
+ Facilitate and support the design, Facilitate in the development, refinement, and execution of all problem management processes.
+ Responsible and/or chair the problem management review (major & 911 incident) processes throughout the Enterprise.
+ Responsible and /or chair post-mortems providing the identification & publication of root cause for incidents along with placing measures t...