💼 Full-Time Position

IT Product Support Senior Coordinator

🏢
MY009 Marsh & McLennan Asia Business Services Sdn. Bhd.
📍 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
📍
Location
Kuala Lumpur, Malaysia
📅
Posted
June 27, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Description:

We are seeking a talented individual to join our IT Product Support team at Marsh. This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur office. This is a hybrid role that has a requirement of working three days in office.

Senior Analyst – IT Product Support

Provide high quality support to the Operations business across the Pacific Region to enable the delivery of administration services to Operations clients.

We will count on you to:

  • Provide end-to-end application support by investigating, diagnosing, and resolving complex system issues.
  • Manage incidents and problems, including root cause analysis and post-incident reviews.
  • Communicate effectively with users and stakeholders to provide timely updates and best practices.
  • Monitor, maintain, and configure applications to ensure stability and optimal performance.
  • Collaborate with business uni...