Job Description
Work Location : Changi Business Park
Working Hours : Mon - Fri, Regular Office Hours
Employment Type : Contract (Renewable)
Key Responsibilities
- Provide Level 1 and Level 2 helpdesk support for Hub Management Systems, Message Queues (MQ), and system interfaces
- Perform diagnostic analysis to identify root causes of reported issues and recommend appropriate corrective actions
- Managing and troubleshooting message flows, including SSL/TLS, connectivity and security configurations on MQ servers
- Provide guidance, assistance, coordination, and follow-up for business users on application, interface, and component issues
- Support the execution of routine administrative, maintenance, and technical tasks as assigned
- Act as a facilitator for system change requests and problem-resolution discussions involving business users and vendors
- Perform health checks, monitorin...