💼 Full-Time Position

It service and support engineer for helpdesk

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Growth Resourcing
📍 umhlanga rocks, kwazulu natal, South-Africa
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Location
umhlanga rocks, South-Africa
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Posted
June 24, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

The Opportunity

Ready to level up your IT career?

We’re on the hunt for a driven, customer-obsessed Level 2 IT Support Engineer to join our fast-growing team supporting a UK-based Managed Service Provider.

This isn’t your average support role. You’ll be right in the middle of the action—solving real problems, supporting live environments, and playing a key role in onboarding and upgrading client systems.

If you thrive in a fast-paced environment, love solving complex technical challenges, and want to be part of a team that delivers real impact daily —this is for you. What You’ll Be Doing Taking ownership of Level 2 escalations —diagnosing, troubleshooting, and resolving issues with confidence Managing ticket queues like a pro—meeting SLAs and keeping clients informed every step of the way