💼 Full-Time Position

IT Service Delivery Leader - SalesForce

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Smith+Nephew
📍 Kharadi, Maharashtra, India
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Location
Kharadi, India
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Posted
June 11, 2026
⏰
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

IT Service Delivery Leader - SalesForce

Location: Kharadi, Pune

Life. Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

Join us as a Service Delivery Manager Planning in Pune and lead the global delivery of mission critical planning systems that power our Supply Chain operations. This is a role for someone who wants to influence how world class planning technology supports patient outcomes, shape a global service landscape and drive continuous improvement in a complex and fast evolving environment.

What will you be doing?

  • The IT Service Delivery Manager – Salesforce is responsible for the end‑to‑end operational delivery and continuous improvement of Salesforce services, with deep expertise in Marketing Cloud, Health Cloud, and Data 360 (Data Cloud / CRM Analytics), and a strong focus on AI‑enabled efficiency and quality.
  • This role owns day‑to‑day service delivery, platf...