Job Description
IT Service Desk Analyst (Level 1) (Mississauga, ON)
Central is a leading provider of performance‑driven marketing‑at‑retail solutions, specializing in packaging and point‑of‑purchase displays across North America. This role offers a collaborative, client‑focused work environment with excellent benefits and a supportive family culture.
If you embody integrity, teamwork, and passionate excellence, we are looking for a highly motivated individual to serve as the first point of contact for employees seeking IT support.
Essential Duties and Responsibilities
- Act as the first point of contact for IT support providing remote or in‑person support
- Troubleshoot and resolve hardware, software, and access issues for end users
- Support Microsoft 365 applications (Teams, SharePoint, Outlook, Office)
- Manage user accounts and permissions in Active Directory and related systems
- Set up, configure, and deploy laptops, d...