💼 Full-Time Position

IT Service Desk Specialist ( Vietnamese Speaking)

🏢
Kryptos Technologies UK Limited
📍 kuala lumpur, kuala lumpur, Malaysia
📍
Location
kuala lumpur, Malaysia
📅
Posted
June 11, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

IT Service Desk Specialist (Vietnamese Speaking)

Kualumpur, Malaysia ( onsite)

1 Year Contract with possible extension

5-8 Years

Responsibilities

  • Candidate must have knowledge on Vietnamese (Primary) and English Language, 5+ Years of experience with good communication in Vietnamese (Primary) and English Language and technical skills on windows desktop platform.
  • Responding to client support requests and contacting User to find out the nature of the problem.
  • Resolving user issues related to basic desktop issues related to deployed software images, software packages, delivered patches, security updates and necessary tools for user desktop/laptops.
  • Escalating software and other application issues to the subject teams.
  • Troubleshooting desktop/laptop hardware and software issues, that can be worked upon remotely.
  • OS/ Office/ basic system applicatio...