💼 Full-Time Position

IT Service Management Specialist (Change Management)

🏢
5190 Kyndryl (Thailand) Company Limited
📍 Bangkok, Bangkok, Thailand
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Location
Bangkok, Thailand
📅
Posted
June 23, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.


The Role

  • Manage and coordinate the end-to-end Incident, Problem, and Change Management processes to ensure timely resolution and minimal business impact.
  • Lead the investigation and resolution of major incidents, ensuring effective communication and escalation as needed.
  • Perform root cause analysis for recurring incidents and develop action plans to prevent future occurrences.
  • Oversee the Change Manage...