IT Service Manager: Strategy, Delivery & Security

Optimal Growth Technologies is seeking an IT Service Manager in Johannesburg, Gauteng. This critical leadership role is responsible for planning, delivering, and improving IT services while ensuring alignment with business objectives. The ideal candidate will manage service levels, oversee incident and change processes, and lead a high-performing team. Qualifications include a Bachelor's degree in IT and 5-7 years of relevant experience. Experience in a compliance-heavy environment like finance or telecom, alongside familiarity with POPIA regulations, is essential.
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