Job Description
We are seeking a highly skilled and experienced IT Service Manager.
The IT Service Manager must provide the leadership of the ITIL Service Management capability for Service Design, Introduction, and Transition.
Champion the ITIL control processes for Problem, Change, Release, and Configuration Management, delivering successful outcomes that enable them to achieve its corporate and operational objectives, ensuring IT governance and controls are effective.
The IT Service Manager will be responsible for delivering and managing the service delivery improvement plan and managing risks and issues.
Supporting any changes through effective communication and coordination at all levels of the organization
- Also, to Deputise for the Head of Service Delivery, as needed.
**Qualifications**:
- Strong background leading an ITIL Service Management capability with a minimum of 5+ years of Service Management experience
- Implementation of end-to-end ITIL Service Manag...