IT Service Specialist

DHL Fulfillment Network is a global product we sell to our customers as highly standardized and replicable. The product is designed for fast rollout and fast adoption, but one of the key elements of the product is the capability to keep the run activity stable and implement a full continuous upgrade concept, ensuring enhancements and reliability. This includes the ability to keep upgrading / patching the product properly as well as respond to incidents and resolve issues.

• The run activities include support to all our operations globally, providing first contact with sites in case of problems. Given the global nature of the team, the structure is currently shifted across time z...