Job Description
Pay Range: $60/hr - $68/hr
Core Responsibilities:
Advanced Troubleshooting and Technical Support:
- This role is ideal for someone with approximately 5 years of hands-on experience in system administration, eager to expand their skills across a diverse technological stack and contribute to the stability and performance of our critical infrastructure. As the primary Site IT Lead for our Austin office, you will play a key role in maintaining our Commercial and FedRamp systems, supporting our users, and assisting in the implementation of new technologies.
Core Responsibilities:
Advanced Troubleshooting and Technical Support:
- Be the main point of contact within the Austin office and travel to other sites as needed.
- Serve as an escalation point for the global Service Desk Team providing advanced technical support to end-users for the various enterprise applications supported at Client. (e.g., Microsoft 36...