Job Description
Key Responsibilities
- Manage non-catalogued software requests end to end through ServiceNow
- Review requests to identify license reuse or reclamation opportunities prior to new purchases
- Obtain and validate vendor quotes, supporting purchase approvals
- Produce and maintain software currency reports, identifying outdated or unsupported software
- Monitor software license compliance positions and support remediation and reclamation activities
- Create, update, and maintain accurate license entitlements in Flexera (or equivalent SAM tools)
- Execute license harvesting and re-harvesting, including uninstall coordination and license pool updates
- Track software installation and usage data to support optimization, reclamation, and cost avoidance
- Ensure alignment between installed software, entitlement records, and usage data to support compliance readiness
- Support ITAM/HAM lifecycle activities, inclu...